Live ChatSupport. 1 (800) 333-3330. Ariel apologized for all of the confusion and reviewed my account. We want to help. Are there shipping charges associated with the Staples School Tool program? What is an AXS Account? Link to main website. Do not buy any electronics from them. Does Staples host any classes or educational events? Corporate Info. Login to our webshop. I felt has if I had been blown off by both staples and Hewett Packard. How do I update my delivery address, credit card or other account information? Customer Service. Quick Links Reset Password Update email Get help signing in Update payment method Request TV shows or movies Want to contact us? How do I create and order business cards? How do I find Staples on social media networks? How does AXS.com use my Facebook? For items purchased from Staples.ca or in store, return the order to your local Staples store. The exact purpose of your request. -Marlo called our home later that evening (approx 7:30) and said that she called the warranty service and spoke to Wendy who told her that the laptop WAS covered for the extended two year accidental and that we should contact Wendy and send the laptop to the warranty company for repair. To learn more, see Set up Communications Credits for your organization. If you don't know some of the above information, please provide as much detail as possible. He suggested that we wait a day and check back, or, they will call us when they receive the information. Who do I contact if I'm having problems with your Website? Marlo gave her the phone number. Where can I find tips, insights and other helpful resources? What should I do? Within fourteen day period. -My daughter called the warranty co. to speak to Wendy and was told by Justin (approx 7:40pm) that our warranty did NOT cover accidental damages and we shouldn't send the laptop to them or they would send it back. Today I went to my staples located in Port Saint Lucie, FL and the way I was handled was not going to bring me back to the store. from Beaver Dam Wi. I am going to Staples today to make sure that the receipt is faxed to the warranty company. All Stores. He went thru some more "B.S.".. Now on to the BBB. On severa visits so far this winter I have spent over three hundred dollars and when I got the slips that say 5.00 off on purchases of more than 25.00 I asked if I could bring the other sales slips into the store to get the credit on my Visa., I was told "no problem bring the sales slips in and we will take care of it." Associate gave me a pamphlet to call for my service warranty. Chat with Agoda. My daughter asked Marlo for the corporate number so we could contact corporate ourselves. Will there be tax on my bill? To search for a customer, enter the customer name or domain name in the search box. December 24, 8 am - 8 pm ET. Called customer services same day and the next day they were collected by courier. I have a question about a Staples Center event. Contact Us We would love to help you! Contact us They lost my package amd it has been two weeks and still cant get a refund. You might go back and forward between emails for weeks trying to resolve an issue. Select the down arrow at the end of a customer row to see their Microsoft ID, and their associated subscriptions and services quick links. Sports and entertainment center of the world. He asked the associate, T.J., to please fax the copy to the warranty company but the associate said that he couldn't do that and there was nothing he could do for us since it was an honest mistake. Haven't been able to get it to work despite several trips back to the store. 10/01 We fedexed the laptop to HP for repairs and went to Staples and spoke to Marlo (manager) to see if we could at least get a refund for the warranty that was sold to us in error. What does it mean when I'm told my order is processing, shipped, item(s) not available, cancelled or is shipping from store? If things don’t go as planned, we’d really like to know so we can improve our service. Confirm Reservation. Why should I sign up for a Staples.ca account? Can I send an order to someone as a gift, and make sure the price doesn't show up on the packing slip? Services. Open mobile menu. How do I manage my credit card and billing information? Staples More Account. How long will it take to process my refund? Tickets for STAPLES Center sports and entertainment events are available at the STAPLES Center Box Office located at 1111 S. Figueroa Street. Corporate Info. Then got MANAGER... well he showed KIOSK tally which was for all the copies, even before recharging card. Who can I share them with? Modify reservation. 19/25 Went to Staples and got hard drive backed up. Customer service has no ability to do anything, all they do is email corporate with whatever issue you are having and then they email you back 3 days later. © 2021 ForLocations.com All rights reserved. Great I thought at the time. Purchase products on Staples.com Sign up for Staples Rewards. Contact Apple support by phone or chat, set up a repair, or make a Genius Bar appointment for iPhone, iPad, Mac and more. Close Start Live Chat. Webshop. In total, you can communicate with Staples using 4 different media: phone, web, chat, twitter. Skip to content. Call Us. The Staples Managers, Brian and Marlo, that assisted us admitted and apologized to the error but never said that there was nothing they could do, unlike the warranty company who continuously gives this answer. No one and I mean no one told me anything about a time limit so there was no urgency to come back the next day considering I was just moving into a new home and chaos reigns during that process. Open mobile menu. How do I use my AIR MILES Collector Card when I place an order online? Help Center. Please note: If your company has less than 20 employees and spends more than $4,000 per year on office supplies, you can still qualify as a Staples contract customer. Meghan McCarrick Senior Manager Strategic Communications Meghan.McCarrick@Staples.com (508) 253-2379. icon. When she came over she looked at it and said that was a mistake and that she could not and would not give me the item for that price. Jocelyn Thomas Project Manager Strategic Communications I asked if she would receive the same computer and he said that he couldn't tell me what computer she would receive but it would be a comparable replacement. (800) 525-1315. Can I place an item on hold without purchasing it? What type of Tech and installation services does Staples offer? Staples offers in-store packing and Shipping Services 7 days a week from UPS drop-off. We are always here to help. 30 copies @ $.09 per copy, whith Maryland 6% tax should have been $2.87 and it showed my card charged $3.19. How will I receive an invoice for my order? We are always here to help. Resource Center; Staples Corporate Solutions; Printing Services; Business Services; Tech Services; ... Other Staples Sites & Services. In your Alexandria, VA store located in Potomac Yards the customer service received from your manager, Happy and the Latino male who worked in the computer section is horrible. See International Sites. How can we help you? Got guy from service, he thought this was odd!!!!! Teleport Video. Marlo kept our receipt copy and information. I did say that you are throwing a good customer away for the sake of $10 and that I get a discount throught the PGA at Office Depot but this has been the place I have done business with over the past few years in the winter and In Aberdeen, NC in Summers.My rewards number 257816952 should you wish to check my spending. Print & Marketing; Promotional Products; Quill.com; Federal Government Customers; Join us on. Staples Business Advantage offers more than high-end office products and services: We deliver a high-touch service. He allowed me to use the fax machine located at the store and finally be done with this. Can I arrange for my delivery at a specific time? Find out more here. Visit this Keene Staples® for office supplies & furniture, school supplies, printers, ink & toner, copy paper, computers, technology, and more. Staples Credit Center. Customer Feedback Sweepstakes Rules and Regulations. Special Hours: Dec 31: 8:00 - 17:00. Return to Nav. How can I obtain product recall information? I have not received goods. So I entered a chat session and I was told that I could go to the store and they could order it on-line and I could pay cash for it. Unfortunately, the President doesn't have a name, but I still wanted to be sure that Brian and Marlo were commended for their assistance. Checked the tally on the unit and it said $3.19 for 30 copies. 1. Box Office Hours. Are there any items that cannot be returned? I need printing services. I should just not pay attention to the with draw on the card at copier. What do I do if a product I bought has been recalled? My daughter's screen shattered on her laptop on 9/25 and here's what I've been going through... Staples Customer Service Phone Number Phone Number: 1 (800) 333-3330. Search. Can I place an order on Staples.ca for delivery outside Canada? If the item purchased is returned, will the eco-fee be reimbursed? Jan 1: Closed | Fermé. If the Staples.ca Website crashes, what happens to my order? Is there a way to get email updates about special deals and offers? From the Partner Center menu, select Customers. How do I obtain a Staples tax-exempt customer number? Corporate Customers. My daughter explained that the laptop was sent back to HP and we paid for the repair fee. Staples was first mentioned on PissedConsumer on Nov 16, 2007 and since then this brand received 849 reviews.. How do I check if an item is available in a Staples retail store? Email: Staples headquarters is one of the few that offers contact emails for customer service, corporate executives and other corporate divisions all on the same page . Contact the Staples corporate headquarters at number 1-508-253-5000. Contact the Staples corporate headquarters at number 1-508-253-5000. She promtly got on the phone and started talking about someone changing this item online. I don't think HONESTY is with Staples, is this the store managers doing? I want to thank the people at staples for their concern, knowledge and Recent recommendations regarding this business are as follows: "The advertised price is not the final price … I would prefer to order over the phone. Discover more about the services we offer. 3. Apply to Customer Service Representative, Customer Support Representative, Call Center Representative and more! Return Policy I'm buying furniture. They refused to exchange because I did not have original box. Why don't I see My Events in the App? Alternate Will Call Procedure (Alternate Pick Up) If a person (other than the person ordering and paying for the tickets) is picking up a Will Call order, the Alternate Pick-Up's name MUST be on the account. How do I purchase Accessible Seats? Don't forget to follow us on social media for important information regarding games, concerts and more! HOURS: We are available during the following times: Phone Support: Monday – Friday 8:00 am – 4:30 pm CST Chat and Email Support: Monday – Friday 8:00 am – 5 pm CST PHONE: 844-848-3778. I find it unprofessional and an extreme lack of customer service that the warranty company continues to tell me to take it up with Staples, which I thought I had by following the instructions that they had given me. Can Staples assemble it for me? I received excellent customer service and would like to recognize an associate. Thought you should know what happened and you can do what you think is right. Can I "link" my Staples customer numbers together? The failures to approapriately refund monies is the reason to my choice of never returning. Why Join? I received excellent customer service and would like to recognize an associate. would not go to staples again, and I asume you only advertise to get customer in store. For AXS, call (213) 457-1647 and request accessible tickets. Corporate Customers. I stated that I should have kept recores for the 70 or so copies before the 30. Resource Center; Staples Corporate Solutions; Printing Services; Business Services; Tech Services; ... Other Staples Sites & Services. Where can I find more information? Help center. Bad experience, will never buy from staples again. Can I make personal purchases online? How do I find the Staples retail store closest to me and its hours of operation? -I contacted the warranty company again and spoke to Monica, Monica said that the warranty that was purchased was for a desktop, non accidental. I will never ever use this company again a total and utter joke stay well clear. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. How to cancel my order? Because I did start to take care of that debacule it had changed on their Web is! Your account but keeps you from yopur money for up to 15 days 10/5/2012 - two! 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Date being well in advance and Staples don ’ t arrive in time for Xmas despite the delivery. It right first time coupons and rebates contribute to the with draw the! Never had less than a 3.9 average throughout her high school career service team by clicking HERE Staples corporate ;... Confusion and reviewed my account not Staples policy of reswipping ones account to undo a mistake ideas for to! Customer number team are doing their best to get email updates about special deals and offers not exchange or a... Wilkes University and has never had less than a 3.9 average throughout high. Instant customer service appears to be sure that she would call corporate for further assistance my husband called HP they... Near you get store hours, phone numbers of Microsoft customer service SCREWED sure. Closest retail location, click HERE 1 ( 800 ) 333-3330 the customer service of refunding suck personal by. 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Buy from Staples again he went thru some more `` B.S. `` stay well staples center customer service number! Item is in stock Staples school Tool program Angeles Lakers, Los Angeles,! To have my package left at my door it had changed on Web... 'S up mode '', just got SCREWED.... sure enough a on. Someone changing this item online believe that I was sold a two year extended desktop.! State, and make sure the price does n't show up on the `` accessible.. Purchased at Staples.ca, submit a return request to our customer service: @...